Traditionally, shipments weighing under 3,500 lbs are a challenge to conventional household goods carriers. Traffic imbalances coupled with driver and equipment shortages make these smaller shipments less attractive and difficult to service - especially during the peak summer season and at month's end. FlexMove is the solution designed to overcome these barriers.

FlexMove is an innovative door-to-door move management program developed by RSI for moving smaller shipments of household goods within the United States. Combining methodology from international shipping with RSI's extensive agent network specializing in the handling of household goods, the FlexMove program results in less handling, less damage and flexible delivery options. Shipments can be transported faster and more cost-effectively via common carrier and in some situations, via deferred airfreight service.

FlexMove components include:

• Single point of contact at RSI for constant and effective communication
• Complete pack & load, delivery, unpacking and debris removal services included in door to door rates
• Packing and loading by professionally-trained crews using proven international standards
• RSI's quality assurance program (RightMove)
• Reliable one-day pack and one-day delivery dates
• Door to door service in 7 to 10 business days between most points in the United States
• Full replacement insurance coverage included in door to door rates
• Free 14 days storage-in-transit (S.I.T.)
• No re-delivery out charges from S.I.T.
• Web-based Shipment Tracking and customized reporting via RSI's Information Technology Application (RITA) system